Customer Support

World Class Customer Service – DMG’s expert team sets the standard for helping customers stay up and running.

The service professionals at DMG are committed to provide exceptional customer service and support.  We do this by going above and beyond our clients’ expectations.  We act as an advocate and partner to help our customers concentrated on their core competencies and succeed.
We are a systems engineering company focused on achieving the best solutions for our customers.  Our internal staff is comprised for expert broadcast and AV engineers, and our sales team is made up of experienced consultants who can provide customers with needs assessments.
We handle all the day-to-day network operations including planning, engineering, installation and maintenance.  Our team of dedicated professionals is prepared to resolve any problem and answer any question quickly. 

Our Help Desk includes engineering support and is available 24 hours a day, 7 days a week, 365 days a year. Responsive, accurate service and support is only a phone call, email away.

Customer Support:

PHONE: 866-567-8803
EMAIL: dmghelpdesk@divmedia.net

DMG also provides Training & Education and Product Documentation wherever needed.  And don’t forget, with DMG, we manage the network. It’s not your problem.